Amenities and Services
With breathtaking views of the Caribbean Sea and the Nichupte Lagoon, Club Regina Cancun treats visitors to a host of amenities and services, all designed to create unforgettable vacations. Take a dip in one of the two heated outdoor pools, fully unwind in the hot tub, or step on to our white sands for some sunbathing or a game of beach volleyball or soccer. Treat yourself with one of our spa services or with a workout in our gym, then let us pamper you some more at one of our two bars or restaurant. However you choose to spend your time, you'll find relaxing and entertaining amenities at your home-away-from-home in the Caribbean.
- 24-Hour Front Desk
- Airport Transportation (fee applies)
- ATM
- Bar - 2
- Beach Access
- Concierge
- Convenience Store
- Elevator
- Family Activities
- Fitness Center
- Handicapped Accessible
- Hot Tub
- Housekeeping (daily tidy)
- In-room Safes
- Laundry Facilities
- Massage Services (fee applies)
- Non-Smoking resort
- Parking (Self only)
- Pool Towels
- Pools- 2 (Outdoor, Heated)
- Public Transportation Adjacent
- Restaurant - 1
- Room Service
- Security
- Wireless Internet Access
Onsite Dining
Inizio, Club Regina Cancun's in-house restaurant, serves delicious Mexican and international dishes that accommodates all appetites. After dinner, sip on a cocktail at Magic Breeze Coffee & Bar, located in the lobby area. The Pool Bar is another great dining option. Snack on some sea bass pescadillas or Sonora nachos while you relax in our sparkling pool. We also offer Room Service and have a mini mart for any last-minute conveniences.
INIZIO RESTAURANT: Casual dining
Breakfast: 7:00 am – 12:00 pm
Dinner: 6:30 pm – 10:00 pm
MAGIC BREEZE COFFEE & BAR: drinks & light snacks
Open: 7:00 am – 10:00 pm
POOL BAR: drinks, snacks, & light meals
Drinks: 10:00 am – 6:00 pm
Food: 11:00 am – 6:00 pm
MINI MARKET: 7:00 am – 10:00 pm
ROOM SERVICE: 7:00 am – 10:00 pm
Hours listed may change depending on season
Important Notes
Minimum check-in Age: 21 Check-in: 4 pm Check-out: 10 am
Reception Hours: 24 hours
Parking: Self-parking is offered in our on-site covered parking lot, based on availability. Parking is complimentary to Raintree Members only, and $5 USD per day for non-members. Max of one vehicle per unit. Oversized vehicles and trailers are not permitted.
Housekeeping: Towel exchange and trash removal provided daily. Linen changes are provided every three days or upon request if available. Additional housekeeping services may be requested for a fee.
Smoking Policy: This is a 100% smoke-free property, including electronic cigarettes. Smoking is permitted only in designated outdoor areas and is not permitted elsewhere on property including guestroom balconies or patios. Subject to a $500 fine.
Required Taxes & Fees:
- 5% Lodging Tax (rate applies to the value of the Points assigned to the reservation)
- State Eco Tax of $79.20 pesos/night (rate may change yearly)
- Guests without a prior confirmed arrangement who do not check out by 11am will incur a USD $25 charge per extra hour. Any guests not checked out by 1pm will be charged for an additional night.
- A nightly Resort Fee applies for non-member reservations only; they do not apply to reservations made through a Raintree Member’s account. Studios- $14 USD/night; 1B- $18 USD/night; 2B- $22 USD/night.
Other Notes:
- All guests staying at the Resort must be registered with the front desk. Visitors invited by registered Resort Guests are allowed on property only between the hours of 10:00am and 10:00pm.
- A state-issued tourist tax will be charged to all international visitors for each visit to Cancun. The fee can be paid online on the VISITAX website, or in person (with cash options) at terminals set up in the airport.
Helpful Information:
- Complimentary washer & dryers are located on the second and fourth floor
- Cribs for the room and highchairs at the restaurant can be requested, based on availability
No pets Allowed. Only Service Animals, as defined by the ADA, are permitted at Club Regina resorts. Emotional Support Animals are not permitted.