Amenities and Services
In the spirit of Hawaiian hospitality, we provide a complimentary island orientation to all guests, complete with a concierge booking service, to ensure that we show you the best of this island. Whether out for an all-day excursion or an afternoon in the historic village of Kailua-Kona, head back to Kona Reef for Mai Tais on our sun deck or grill the day’s fresh catch in our barbecue cabana. Other resort amenities that will delight you include an oceanfront swimming pool, hot tub, beach gear rentals, and free self-parking in our covered garage.
- Barbecue Grills
- Beach Access
- Concierge
- Elevator (select buildings)
- Hot Tub
- Housekeeping
- Parking (Covered, Complimentary)
- Picnic Area
- Pool (Outdoor, Heated)
- Security
- Wireless Internet Access
Important Notes
Minimum check-in Age: 21 Check-in: 4 pm Check-out: 10 am
Office Hours: the front desk hours are 9am - 5pm. If you will be arriving outside these hours please call the resort one day prior to receive your room number, keyless lock code, and to go over Kona Reef's after hours check-in procedures.
Parking: One complimentary parking space is available per residence. Covered garage and open-air spaces are available. Oversized vehicles including campers and trailers are not permitted to park at the resort.
Housekeeping: Complimentary mid-stay clean provided for stays of 7 nights or more. Includes linen and towel change, trash removal, countertops wipe down, sweep and mop, dusting, vacuum, and amenities replacement if needed. Additional service may be requested for a fee.
Smoking Policy: No smoking, including electronic cigarettes, indoors or on guestroom patio/balconies. Subject to a $500 fine.
Required Taxes & Fees:
- There is a mandatory utility surcharge of $8.50 per night and a daily transient tax of $12.29 per night.
Other Notes:
- This resort requires a 2-night minimum stay
- A small flight of stairs is required to access all units.
- Exceeding max occupancy is not permitted, but air mattresses can be provided if available
Helpful Information:
- A small flight of stairs is required to access all units.
- Quiet hours are from 10pm to 8am.
- Beach amenities are available on a first come first serve basis. Beach chairs, umbrellas, boogie boards, and coolers are available to rent for a daily fee or at a discounted weekly rate.
- Our Concierge can set you up with discounted activities. We’re available daily from 10am to 4pm.
No pets Allowed. Only Service Animals, as defined by the ADA, are permitted at all Raintree resorts.
